A considered touch of comfort. Free standard shipping to supported U.S. addresses.

PUURRSONIK / CUSTOMER CARE

Terms and Conditions

Terms for shopping with Puurrsonik.

Our business

The store is operated by puurrsonik, Le Rechou, 14 Goas Ar Lao, 22300 Ploubezre, France. Contact: [email protected].

Products & prices

Prices are displayed in USD. Product pages describe the selected cover, dimensions, materials and care. Cushion inserts are not included. Screens and lighting can affect the appearance of velvet colors. Review your selected product and size before submitting a purchase request.

Payment authorization & orders

By submitting a payment request, you authorize the applicable payment service to process the amount shown, subject to successful authorization. A payment request is not, by itself, evidence that an order has been accepted. Where an order is accepted, the applicable confirmation will reflect its actual payment and processing status. Contact us for assistance with an order or payment question.

Delivery

Our Shipping Policy describes supported destinations, handling times, estimated transit times and free standard shipping. Estimated delivery times are not guarantees. Please provide accurate delivery details.

Returns & refunds

Our Return & Refund Policy sets out the 30-day request period, return conditions, return shipping responsibilities and refund process. Please contact us before returning an item.

Use of the website

Use the website lawfully and do not interfere with its operation or misuse its content. Puurrsonik artwork and content may not be reused without permission where permission is required.

Consumer rights & contact

Nothing in these terms removes mandatory consumer rights. For questions about these terms, a product, delivery or a refund, contact [email protected].